Payment Terms
This Payment Terms section explains the payment methods and conditions that may apply to purchases from Spiffy Cart Services Limited through www.spiffycart.com or other order channels. The purpose of these terms is to provide transparency regarding available payment options and order processing procedures.
Customers may request quotations or invoices before completing a purchase. Quotations and invoices typically include product details, pricing, payment instructions, and any applicable payment terms.
- Mobile Money Payments
Customers may make payments using supported mobile money services such as M-Pesa Paybill or Airtel Money, where available.
Orders are generally processed after payment confirmation is received through the relevant payment platform.
- Cash on Delivery (COD)
Cash on Delivery may be available for certain orders within Nairobi or nearby areas, depending on order value, product type, and delivery arrangements.
- COD may be available for orders valued at KES 10,000 or less.
- For orders exceeding this amount, advance payment may be required before delivery.
- COD may not be available for deliveries outside Nairobi.
Availability of COD may vary depending on operational or logistical considerations.
- Orders Delivered Outside Nairobi
Orders delivered outside Nairobi are typically processed after advance payment is received and confirmed.
Delivery for such orders may be arranged through courier or logistics providers. Depending on the courier service used, customers may be requested to collect goods from the courier’s designated office or delivery point in their location.
- Bank Payments
Payments may also be made through banking channels including:
- Direct Bank Transfer
- RTGS (Real Time Gross Settlement)
- Pesalink
- EFT (Electronic Funds Transfer)
- Cheque Deposits
Where cheque payments are used, order processing may begin after the cheque has cleared through the banking system.
Banking details are normally provided on official quotations, invoices, or order confirmations issued by Spiffy Cart Services Limited.
- Payment Confirmation
Orders are typically processed once payment confirmation has been received through the relevant payment system or banking channel.
Customers are encouraged to retain payment confirmation records, such as mobile payment messages or bank transaction receipts, for reference if needed.
- Currency
Unless otherwise specified, payments are generally processed in Kenya Shillings (KES).
In some cases, customers may request to make payments in United States Dollars (USD). When USD payments are accepted, exchange rates may be determined based on prevailing market conditions at the time the transaction is processed.
Relevant banking details for such payments may be included on the invoice or order confirmation.
Contact for Payment Support
For payment-related inquiries, quotation requests, or invoice requests, customers may contact:
Spiffy Cart Services Limited
City House, Standard Street
3rd Floor, Room 301
Nairobi, Kenya
📞 Phone: +254 (0) 725 500070
📧 Email: sales@spiffycart.com
🌐 Website: www.spiffycart.com
Working Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday & Public Holidays: Closed