Credit Terms and Conditions
Applies to clients requesting credit facilities from Spiffy Cart Services Limited
These Credit Terms and Conditions describe the general process and requirements that may apply when businesses request credit facilities from Spiffy Cart Services Limited. Credit facilities are subject to an evaluation process that considers trading history, financial information, and regulatory compliance. Approval of credit facilities is not automatic and may depend on the outcome of this review.
- Trade History Consideration
Businesses requesting credit facilities are generally expected to have an established trading relationship with Spiffy Cart Services Limited.
- In many cases, clients may be required to demonstrate approximately six (6) months of active trade history, including consistent purchases and timely payments.
- Clients without an existing trading history may still transact through standard payment methods such as advance payment or invoice-based purchases until sufficient trade history is established.
- Business Documentation (KYC Requirements)
As part of the credit evaluation process, applicants may be requested to provide relevant business documentation, which may include:
- Company or business profile describing operations and services
- Business registration certificate or sole proprietorship registration
- Valid trading license
- Identification documents for directors or proprietors (National ID or passport)
- Valid Tax Compliance Certificate issued by the Kenya Revenue Authority
- KRA PIN certificate and VAT certificate (where applicable)
- Bank statements covering the previous six months
- Financial statements where available
- Contact details for a designated credit or accounts representative
Submitted documentation should be accurate and current to support the evaluation process.
- Credit Evaluation Process
Credit applications are typically assessed based on several factors, which may include:
- Previous transaction history with the company
- Payment consistency and reliability
- Financial position based on available documentation
- Compliance with tax and regulatory obligations
- Nature and scale of business operations
After review, applicants will generally be notified whether the request has been approved, declined, or requires additional information.
- Credit Limits and Payment Terms
Where a credit facility is approved, a credit limit and payment period may be assigned based on the evaluation results.
- Standard payment terms may range between 7 and 30 days from the invoice date, depending on the agreement.
- In some cases, extended terms may be considered based on trading history and financial standing.
- Invoices should be settled within the agreed payment period to maintain the credit arrangement.
If payments become overdue, the credit account may be reviewed and appropriate measures may be taken to resolve the outstanding balance.
- Credit Account Review
Credit facilities may be reviewed periodically to ensure that the agreed terms remain appropriate.
During such reviews, clients may be asked to provide updated information such as:
- Financial statements or bank records
- Updated compliance documents
- Changes in business ownership or management
Based on the review, credit limits or payment terms may be adjusted where necessary.
- Client Responsibilities
Clients using credit facilities are generally expected to:
- Provide accurate and verifiable documentation during the application process
- Inform Spiffy Cart Services Limited of significant changes to their business structure or compliance status
- Settle invoices within the agreed payment terms
Maintaining clear communication and timely payments helps support a continued credit relationship.
- Ownership of Goods
Unless otherwise agreed in writing, ownership of goods supplied on credit may remain with Spiffy Cart Services Limited until payment has been received in full.
Customers are encouraged to ensure that invoices are settled within the agreed period so that ownership of the goods is fully transferred.
- Payment Default
If invoices remain unpaid beyond the agreed payment period, the account may be reviewed and additional steps may be taken to resolve the outstanding balance. These steps may include communication with the client to arrange settlement or adjustments to the credit facility.
Where necessary, recovery actions may be pursued in accordance with applicable laws and commercial practices.
- Confidentiality of Information
Information provided by clients during the credit application process will generally be handled with confidentiality and used for purposes such as:
- Credit evaluation
- Account management
- Regulatory or compliance requirements
Personal or business data will be handled in accordance with applicable data protection regulations in Kenya.
- Dispute Resolution
If questions or disputes arise regarding credit facilities, payment terms, or account status, clients are encouraged to contact Spiffy Cart Services Limited directly so that the matter can be reviewed and addressed.
Where required, disputes may be resolved through appropriate mediation or legal channels in accordance with the laws of Kenya.
Contact Information
Spiffy Cart Services Limited
City House, Standard Street
3rd Floor, Room 301
Nairobi, Kenya
📞 Phone: +254 (0) 725 500070
📧 Email: sales@spiffycart.com
🌐 Website: www.spiffycart.com
Working Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday & Public Holidays – Closed