Frequently Asked Questions
Spiffy Cart Services Limited supplies electronics and technology products including computers, networking equipment, security systems, telephony equipment, power-backup solutions, and related IT accessories.
Customers can place orders through our website or request a quotation or invoice from our sales team. Orders are processed once payment confirmation or order approval is received.
Payment methods may include mobile money, bank transfer, invoice payments, or other methods specified during checkout or on official invoices.
Yes. Delivery may be arranged through courier or logistics services depending on the customer’s location and order details.
Customers may collect confirmed orders from our Nairobi office during working hours once the order is ready for pickup.
Returns or exchanges may be accepted according to our Returns & Exchange Policy. Products should generally be unused, in original packaging, and accompanied by proof of purchase.
Many products supplied by Spiffy Cart Services Limited may include manufacturer warranty coverage where applicable. Warranty periods may vary depending on the product.
Business customers may apply for credit facilities subject to evaluation and approval. Credit approval may depend on trading history and financial documentation.
Personal information collected through the website is handled in accordance with our Privacy Policy and applicable data protection regulations.
You can contact us via phone, email, or by visiting our office at City House, Standard Street, 3rd Floor, Room 301, Nairobi during working hours.
